
Tax Free Shopping
in Kazakhstan
01
Go Shopping
Go shopping and while paying, remember to ask for a Global Blue Tax Free Form. Here's what you need to know to shop Tax Free.
Country VAT rates
How much you need to spend minimum
Who is eligible?
- Shoppers who are foreign citizens outside the Eurasian Economic Union (EEU).
Member states of EEU are Armenia, Belarus, Kazakhstan, Kyrgyzstan and Russia.
Tax Free Goods
Refunds are paid on items that are exported in the traveller’s personal luggage.
Refundable items must be unused.
Non Refundable goods:
- Food
- Food
Important Information to shop Tax Free in Kazakhstan
Please make sure that all mandatory fields are filled in correctly when you request your Tax Free Form in store. In case of missing or incorrect information, the form will be rejected by Customs.
Tax Free Shopping is available in Astana, Almaty and Turkestan.
If you are a Global Blue member:
In most stores, you can scan your digital barcode at check-out. Your personal data will be automatically filled in on the Tax Free Form.
Not yet a Global Blue member?
Find a Store
Search to find your nearest Store
02
Get Customs Validation
Find the nearest Customs Office and get your Tax Free Form validated before leaving the country.
Time limit for validating your form
3 months + the issuing month of the Tax Free Form
Validity of stamped Form
3 months from the issuing month of the Tax Free Form
Important information to validate your Tax Free Form in Kazakhstan
Remember, in order to claim the VAT refund in a Global Blue office in Kazakhstan, the Tax Free Form must have been validated before exiting the country.
Send us back your Tax Free Form validated by Customs using Global Blue mailbox located next to the Customs offices at the airport.
Find a Customs office
Search to find your nearest Customs office
03
Receive Your Refund
Check your payment details on Tax Free Form. Send your validated Tax Free Form to Global Blue mailbox located close to Customs office
Important information to get your refund with Form issued in Kazakhstan
To get your refund send Tax Free Form validated by Customs to Global Blue mailbox located close to Customs Office.
Please provide the following:
- Completed Tax Free Form validated by Customs
- Original purchase receipt
Find a Refund office
Search to find your nearest Refund office
Still in doubt about the above steps? Check out our general guide.

Global Blue Addresses
Printed Tax Free Forms validated by Customs and original receipt must be sent to:
Standard and registered mail
Global Blue P.O. Box 363, 810 00 Bratislava,
Slovakia, Europe
For courier
Global Blue, Mlynske nivy 55 (the Mill), 821 09 Bratislava,
Slovakia, Europe