Aldi Süd FAQs

The ALDI SOUTH TAX FREE card makes buying TAX FREE at ALDI SOUTH very easy. The following details are stored electronically in your customer profile: first name, surname, home address, passport or ID card number, customer number, bank details. When you use the card for your purchase, this data is printed on your Tax Free form via the checkout system (except for the bank details). The stored data will be used exclusively for processing the ALDI SOUTH TAX FREE Shopping System* and will not be passed on to third parties. Only one ALDI SOUTH TAX FREE card can be issued per person. It is not possible to transfer the card to another person! The ALDI SOUTH TAX FREE card has no payment function (caution: keep it away from magnetic fields).

*You will only receive further information from ALDI SOUTH via this data channel if you give your consent in the application.

Changes to personal data (e.g. relocation, new ID number, name change, or updated bank details) must be submitted in writing to Global Blue, including the customer number, as the details on the Tax Free form must match those on your travel documents when crossing the border. Please use the change request form available at all participating ALDI SÜD stores or the online form at www.globalblue.com/tax-free-shopping/germany/aldi-online-anmeldung or send an email to alditaxfree@globalblue.com.

For specific questions regarding the Tax Free form, or in case of card loss, please contact the service hotline at +421 2 32 222 533 (charges apply) or email alditaxfree@globalblue.com.

In this case too, you will receive your refund approximately four weeks after posting the respective return envelope.

VAT refunds are only applicable to goods purchased for non-commercial travel. This generally means that you must export the purchased goods in your personal luggage. This also applies if you transport the goods in your own small van. If larger items such as furniture or household appliances are transported in a personal or rented truck or shipped via freight services, the conditions for tax exemption are not met. Vehicles, their components, and accessories are never considered personal luggage, and therefore are excluded from VAT refunds. Currently, VAT is 7% for most groceries and some other goods, such as books, and 19% for other goods. Deposits, prepaid cards, gift vouchers, and items used to equip or supply private means of transport are excluded from VAT refunds.

Since January 1, 2020, only purchases with an invoice amount of at least €50.01 (per receipt) qualify for a VAT exemption on exports in non-commercial travel for the supplying retailer.

You may unsubscribe from the ALDI SÜD TAX FREE Shopping System at any time in writing via post or email (alditaxfree@globalblue.com) or by calling the service hotline.

If there is still a balance on your ALDI SÜD TAX FREE Card, Global Blue will of course transfer it back to you (only applicable for balances over €2).

  • Email: alditaxfree@globalblue.com

  • Phone: +421 2 32 222 533*, Monday to Friday, 9 AM – 4 PM
    *Charges apply (depending on your provider)

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