How to get your refund

We’ve made it simple — just 3 steps to get your refund.

Step 1

Save the coupon to your phone’s wallet

Step 2

Present the coupon in participating stores when requesting a Global Blue Tax Refund

Step 3

Receive your Extra Refund after Customs validation.
Please note, cash refunds are not accepted

Discover the Hidden Gems of European Craftsmanship

Europe is a land of beauty, culture, and timeless design. Beyond the iconic sights, a unique Tax Free Shopping experience awaits.

Explore Italy

Discover the Hidden Gems of Italian Craftsmanship

Discover boutique brands that are shaping the future of Italian design while honoring centuries of tradition.

Explore Spain

Discover the Soul of Spanish Craftsmanship

Uncover independent designers and family-run workshops that are shaping the future of Spanish style while celebrating generations of tradition. 

Explore France

Uncover the Art of French Elegance and Craftsmanship

Step into a world of emerging designers and heritage maisons that are redefining French luxury. 

Frequently Asked Questions

Present the Extra Refund coupon in store when asking for a Global Blue tax refund.

The Extra Refund is calculated on the refund amount and not on the sale price.  

For example: if goods are purchased for €1000, the tax refund after fees would be €120.
20% Extra Refund of this would be €24. 

The Extra Refund is paid automatically after Customs validation. You will receive two refund payments: one for the VAT refund and one for the Extra Refund promotion. 

Typically the Extra Refund will be paid 1-2 days after Customs validation. If you mail back your Tax Free Form, it may take up to 90 days for the validation to reach us.  

Unfortunately it’s not possible to receive the Extra Refund without Customs validation. 

Customer Services

For any other questions, please refer to the Customer Services portal on our website.

Shop Tax Free with Global Blue

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