A Journey to Change
In the words of Global Blue CEO, Jacques Stern:
Global Blue is focused on implementing a strong Corporate Social Responsibility program. This includes caring for our employees, being trustworthy in terms of business ethics, IT, and data security, and reducing our environmental impact.
We also plan to launch a program to assess and address our environmental impact this year, involving our employees, our direct clients, and our end customers in the initiative. Global Blue is committed to continuing to grow and expand our CSR efforts as we strive to be a leader in our industry.
Our CSR approach
We are committed to crafting a sustainable economic model that honors our ethical and moral obligations to our stakeholders.
Our CSR strategy is born from a shared aspiration to enhance our operations, engaging every level of the company hierarchy.
Our CSR approach is based on three fundamental pillars. Each pillar is supported by a comprehensive action plan for which we will identify quantifiable objectives to achieve in the coming years.
01
Environmental pillar
REDUCE OUR ENVIRONMENTAL FOOTPRINT , THANKS TO OUR 3 PACTS
02
Ethics pillar
BE THE MOST RELIABLE TECHNOLOGY & BUSINESS PARTNER IN OUR INDUSTRY
- Ensure there is no place for corruption, money laundering, fraud, anti-competitive practices, or any business misconduct
- Guarantee the highest data and IT system security for all our partners
03
Social pillar
PROVIDE FAIR, WELL-BALANCED AND ENRICHING WORKING CONDITIONS
- Ensure there is no place for discrimination and bullying
- Support work-life balance for better performance
- Offer conditions and pathways for growth
Assessment of our progress
To measure and report on our CSR performance, we conduct yearly reporting and regular stakeholder engagement.
Global Blue is committed to the UN Global Compact, integrating its principles into our strategy and procedures.
In 2023, we published our first Communication on Progress on the Global Compact website.
Global Blue has chosen four objectives to focus its initiatives on, as part of its commitment to a sustainable future.
These goals include:
For the second year running, Global Blue has received an EcoVadis rating — this time achieving a 62/100 score, a 7-point improvement from last year.
This progress highlights the collective effort and commitment behind our CSR strategy and its global implementation.
Global Blue Supplier Charter
Global Blue is committed to minimize the environmental impact of our operations, promote social responsibility, and ensure ethical responsibility throughout our supply chain.
To do so, Global Blue has created a Supplier Charter, with the ambition to share it will all our suppliers and embed this charter in any new supplier selection process.
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Latest Updates
We are pleased to announce that as part of the company's commitment to promoting equality, an Equality Plan has been drawn up for Global Blue Spain.
The Equality Plan has written in compliance with current regulations and in line with our corporate values, with the aim of continuing to promote equality in the company environment. With the different actions that will be taken, possible inequalities will be identified and corrected, guaranteeing effective equality at all levels and processes of the company.
The Equality Plan is based on 10 main pilars:
- To push for equality between men and women
- To improve the working conditions and the health & safety measures
- Strengthen the equal opportunities in all processes
- To push and favor access to learning
- Drive the equality in all promotion and development processes
- Ensure transparency and equality in the retribution scheme
- Work life balance
- Strengthen prevention and action against harassment
- Boost visibility and growth of the women’s collective
- Improve the rights established for victims of gender-based violence
This equality plan has been published in 2024 and will be in force until 2028.
We are pleased to announce that the gender pay equality index for Global Blue France is 93/100 for the year 2024.
